I was in a real pinch: We had driven from Albuquerque with a progressly troublesome issue. I searched the INTERNET for a diesel mechanic near where we were staying. I noted the high ratings for Gem State. Though obviously swamped, Bryan fit me in for a diagnostic. Steve quickly identified the problems, one of which required immediate attention. They rushed the part over and completed the work in less than two hours while I waited, though they offerred to drive me somewhere. Not only did they do the repair, they were courteous, friendly, and invoked a sense of trust. They identified the other issues void of pressure. We plan to return for the other repairs before heading out again. Thank you!